FAQ'S
About Sandbar Apparel
What is Sandbar Apparel?
Sandbar Apparel is a streetwear-inspired clothing brand that combines edgy, moody aesthetics with high-quality materials. Our slogan, "Make Your Statement," reflects our mission to empower individuals to express themselves through fashion.
Do you have a physical store?
Currently, Sandbar Apparel is an online-exclusive brand. This allows us to offer a wide range of products while reaching customers worldwide.
What makes Sandbar Apparel unique?
We design bold, statement-making pieces with a focus on quality and individuality. Our collections include limited-edition designs and seasonal drops inspired by surf culture, urban trends, and artistic expression.
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Orders and Shipping
How do I place an order?
Orders can be placed directly through our website. Browse our collections, add items to your cart, and proceed to checkout to complete your purchase.
What payment methods do you accept?
We accept all major credit cards, apple pay, google pay, paypal, shop pay and union pay. All payment methods can be found at the bottom of our website!
Do you offer international shipping?
Yes! We ship to most countries worldwide. Shipping fees and delivery times vary depending on your location.
How long does shipping take?
Orders are typically processed within 3-7 business days. Shipping times are 9-14 days once the order has been processed.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number. Use this number to monitor your package’s progress.
Returns and Exchanges
What is your return policy?
We accept returns within 7 days of purchase for unused, unworn, and unwashed items with tags still attached. Final sale items are not eligible for returns.
How do I initiate a return or exchange?
To start a return or exchange, visit our Returns Policy. Follow the instructions from there. Return shipping fees may apply.
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Product Care
How do I care for my Sandbar Apparel items?
To keep your clothes looking their best, follow the care instructions on the label. We recommend washing items in cold water and air drying to preserve colors and fabrics.
Are your products sustainable?
We’re committed to sustainability and use eco-friendly materials and practices whenever possible. Many of our pieces are made with organic fabrics and our products are packed in fully compostable packaging.
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Contact Us
How can I get in touch with customer support?
For questions or assistance, email us at sandbarapparelaustralia@gmail.com Our team is available Monday through Friday, 9 AM to 6 PM (PST).
Can I collaborate with Sandbar Apparel?
We’re always looking for creative collaborations! If you’re interested, reach out to us at sandbarapparelaustralia@gmail.com with your proposal. Or message us on instagram @sandbar.apparel
